CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
Effective Date: July 15, 2024
Introduction
Heal & Conquer Counseling Services is committed to protecting the privacy and security of your personal information. This CCPA Notice explains your rights under the California Consumer Privacy Act ("CCPA") and how we collect, use, and disclose your personal information in the course of providing mental health services.
Personal Information We Collect
We collect various categories of personal information from patients and potential patients, including:
Identifiers such as name, address, email address, phone number, date of birth.
Personal records such as medical history, mental health history, treatment records.
Commercial information such as insurance information, credit/debit charge cards, and billing details.
Internet or other electronic network activity information, such as website usage data (collected via cookies or similar technologies).
Use of Personal Information
We may use the personal information we collect for the following purposes:
Providing mental health services and treatment.
Processing payments and insurance claims.
Communicating with you about appointments, treatment plans, or other administrative matters.
Complying with legal obligations.
Disclosure of Personal Information
We may disclose personal information to certain third parties, including:
Service providers who assist in providing our services (e.g., billing services).
Healthcare professionals involved in your treatment (with your consent).
Legal or regulatory authorities as required by law.
Your CCPA Rights
Under the CCPA, California residents have the following rights regarding their personal information:
Right to Know: You have the right to request information about the categories of personal information we have collected, the sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom we share your personal information.
Right to Access: You have the right to request access to the specific pieces of personal information we have collected about you.
Right to Deletion: You have the right to request deletion of your personal information, subject to certain exceptions under the law.
Right to Opt-Out of Sale: We do not sell your personal information.
Exercising Your Rights
To exercise your rights under the CCPA, please submit a verifiable consumer request by contacting us using the information provided below. We may need to verify your identity before fulfilling your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you goods or services, charge you different prices or rates for goods or services, or provide you with a different level or quality of goods or services for exercising your CCPA rights.
Contact Information
If you have any questions or concerns about this CCPA Notice or our privacy practices, or if you would like to exercise your CCPA rights, please contact me at:
Heal & Conquer Counseling Services
Attn: Araceli Vega, LCSW #107863
P.O. Box 592
West Sacramento, CA 95691
(916) 360-0106
avega.lcsw@gmail.com